1.
Julianty RR, Faradila F, Febriansyah M, Hustia A. The Impact of Chatbot Usage on Customer Satisfaction: an Empirical Study of Tokopedia Users. dcis [Internet]. 2026 Aug. 14 [cited 2026 Aug. 20];5:12-7. Available from: https://journal.das-institute.com/index.php/proceeding/article/view/1496