JULIANSYAH, F.; SARI, Y. N.; SUHARIONO, R. A.; MUNIR, M. S.; LOPULALAN, C. A.; CLARETTA, D.; RAHMAWATI, D. H. Strategi Public Relations Bandar Udara Internasional Juanda Dalam Menjembatani Keluhan Konsumen di Masa Pandemi Covid-19. Citizen : Jurnal Ilmiah Multidisiplin Indonesia, [S. l.], v. 2, n. 1, p. 96–104, 2022. DOI: 10.53866/jimi.v2i1.39. Disponível em: https://journal.das-institute.com/index.php/citizen-journal/article/view/39. Acesso em: 18 apr. 2026.