URBANISASI, U.; ADININGSIH, R. C. S. Analisis Efektivitas Gugatan Konsumen terhadap Pelaku Usaha dalam Penyelesaian Sengketa Layanan Daring di Indonesia: Analysis of the Effectiveness of Consumer Lawsuits against Business Actors in Resolving Online Service Disputes in Indonesia. Citizen : Jurnal Ilmiah Multidisiplin Indonesia, [S. l.], v. 5, n. 6, p. 1660–1664, 2025. DOI: 10.53866/jimi.v5i6.1078. Disponível em: https://journal.das-institute.com/index.php/citizen-journal/article/view/1078. Acesso em: 12 may. 2026.