Systematic Literature Review On The Influence Of Organizational And Personal Factors On Quiet Quitting With Employee Well Being As A Mediating Variable
DOI:
https://doi.org/10.53866/jimi.v6i2.1446Keywords:
Quiet Quitting, Employee Well-Being, Organizational Factors, Personal Factors, Work EngagementAbstract
This study aims to analyze the influence of organizational and personal factors on quiet quitting behavior with employee well-being as a mediating variable through a Systematic Literature Review approach. The study was conducted to understand the growing phenomenon of employee disengagement in modern workplaces and identify the factors contributing to reduced work involvement. The review process used the PRISMA method by collecting articles from several academic databases, including Google Scholar, Scopus, ScienceDirect, Emerald Insight, and SpringerLink. A total of 226 articles were initially identified, and after the screening and eligibility process, 10 main journal articles published between 2022–2026 were selected for analysis, supported by 17 additional references. The findings indicate that organizational factors such as perceived organizational support, workload, leadership, organizational culture, and quiet firing significantly influence employee well-being and quiet quitting behavior. Personal factors including psychological capital, motivation, emotional intelligence, and resilience also affect employees’ ability to manage stress and maintain work engagement. The study further reveals that employee well-being plays an important mediating role between organizational and personal factors and quiet quitting behavior. Employees with positive well-being tend to demonstrate stronger commitment, higher engagement, and better emotional attachment to their work. The study highlights the importance of supportive organizational practices and psychological resources in reducing quiet quitting behavior and improving employee well-being in the workplace.
References
Annasihi, A. A. M., & Syaebani, M. I. (2026). Determinants of Quiet Quitting among Generation Z Employees: The Mediating Effect of Employee Well-Being. Research Horizon, 06(02), 693–706.
Araújo, M. L. de, Menezes, P. P. M., & Demo, G. (2022). Challenges in Implementing Competency-Based Management in the Brazilian Public Sector: An Integrated Model. Sustainability, 14(14755), 1–18.
Bakker, A. B., Xanthopoulou, D., & Demerouti, E. (2023). How does chronic burnout affect dealing with weekly job demands? A test of central propositions in JD-R and COR-theories. Applied Psychology, 72, 389–410. https://doi.org/10.1111/apps.12382
Basha, W. K., & Pathania, B. (2025). Quiet Quitting as a Response to Burnout: Investigating the Psychological Drivers Behind the Trend. International Journal of Innovative Science and Research Technology, 10(7), 157–169.
Chen, G., Wang, J., Huang, Q., Sang, L., Yan, J., Chen, R., Cheng, J., Wang, L., Zhang, D., & Ding, H. (2024). Social support, psychological capital, multidimensional job burnout, and turnover intention of primary medical staff: a path analysis drawing on conservation of resources theory. Human Resources for Health, 22(42), 1–14. https://doi.org/10.1186/s12960-024-00915-y
Deniz, Ü. (2025). Unique challenges in the Turkish workforce: examining the impact of job demands and resources on work-related outcomes of blue- and white-collar workers. Frontiers in Psychology, 16, 1–15.
Elfira, A. N., Ratna, I., Nurawindi, C. A., & Rahmadani, R. (2025). Analysis of Continuing Education Needs for Civil Servants in the Context of Bureaucratic Reform at the Pekanbaru City Cooperatives and MSEs Office. The 3rd International Conference on Economic and Social Sciences, 3, 340–349.
Falah, F., & Palupi, M. (2025). Quiet Quitting Behaviour as an Impact of Work Overload Mediated by Well-being and Job Stress. IJEBIR: International Journal of Economics, Business and Innovation Research, 04(03), 460–480.
Fauzian, N. R., Prasojo, E., Muslim, M. A., & Wangaatmaja, S. (2024). Aiming for Tomorrow: Breakthrough Strategies in Public Sector Talent Management. Jurnal Borneo Administrator, 20(3), 201–216. https://doi.org/10.24258/jba.v20i3.1419
Firladi, I. H., & Hermawati, N. (2024). Analysis Of Civil Servant Human Resources. Airlangga Development Journal, 72–81.
Geru, A. A., Birbirsa, Z. A., & Dinber, G. N. (2025). The nexus between selective staffing practices, intellectual capital, and organizational performance: evidence from the Oromia regional public sector in Ethiopia. Discover Social Science and Health, 5(135), 1–19.
Hadi, S. N., & Khairawati, S. (2023). The Effect Of Dual Role Conflict And Spiritual Intelligence On Women Employee’s Performance. Proceeding of IROFONIC 2023 “Global Initiatives for Sustainable Development Goals,” 196–211.
Jayanto, I., Saputri, T., & Gumilar, B. (2025). Addressing the Quiet Quitting Phenomenon through Human Resource Management Strategies: Innovative Approaches to Enhancing Employee Engagement and Retention Imam. Journal of Contemporary Administration and Management (ADMAN) ISSN:, 3(1), 609–615.
Junianti, E., & Rony, Z. T. (2023). Implementation Employee Well-Being: Analysis Leadership Agility, Workload Analysis, Organizational Culture, and Career Adaptability. International Journal of Business and Applied Economics (IJBAE), 2(4), 557–568.
Khan, K. V. (2025). The Effect Of Perceived Organizational Support And Psychological Empowerment On Work Engagement In Generation Z Employees. Akrab Juara: Jurnal Ilmu-Ilmu Sosial, 10(2), 596–608.
Kilroy, J., Dundon, T., & Townsend, K. (2023). Embedding reciprocity in human resource management: A social exchange theory of the role of frontline managers. Human Resource Management Journal, 33, 511–531. https://doi.org/10.1111/1748-8583.12468
Kim, K. T., & Sohn, Y. W. (2024). The Impact of Quiet Quitting on Turnover Intentions in the Era of Digital Transformation: The Mediating Roles of Job Satisfaction and Affective Commitment, and the Moderating Role of Psychological Safety. Systems, 12(460), 1–17.
Liu, X., Wei, X., & Wang, Y. (2026). Beyond hours: how conformity-driven overtime influences work withdrawal behavior via dual psychological mechanisms. Frontiers in Psychology, 16, 1–25. https://doi.org/10.3389/fpsyg.2025.1711549
Lopes, A. S., Sargento, A., & Farto, J. (2023). Training in Digital Skills—The Perspective of Workers in Public Sector. Sustainability, 15(10577), 1–18.
Margaretha, C., & Panggabean, H. (2025). The Impact of Job Satisfaction on Quiet Quitting with Organizational Justice as a Mediator among Generation Z Employees. PSIKOLOGIKA: Jurnal Pemikiran Dan Penelitian Psikologi, 30(2), 303–314. https://doi.org/10.20885/psikologika.vol30.iss2.art8
Meng, X., Liu, Y., Qin, Y., Wang, W., Zhang, M., & Zhang, K. (2022). Adaptability of MODIS Daily Cloud-Free Snow Cover 500 m Dataset over China in Hutubi River Basin Based on Snowmelt Runoff Model. Sustainability, 14(4067), 1–20.
Naveen, A., & Lakshmikanthan, M. (2024). Exploring Contemporary Dimensions of Employee Well-being: A Comprehensive Analysis of Work Life Quality. International Journal of Humanities Social Science and Management (IJHSSM), 4(4), 866–879.
Poljašević, B. Z., Gričnik, A. M., & Žižek, S. Š. (2025). Human Resource Management in Public Administration: The Ongoing Tension Between Reform Requirements and Resistance to Change. Administrative Sciences, 15(94), 1–27. https://doi.org/10.3390/admsci15030094
Prastiwi, N. L. P. E. Y., Widnyani, N. M., & Adnyani, L. A. (2023). Competency-Based Human Resource Management: Application for SMES. Jurnal Ilmiah Manajemen Dan Bisnis, 8(1), 43–50.
Prentice, C., Dominique-Ferreira, S., Wang, X., Tuominen, J., Duarte, M., & Rocha, H. (2025). Work-life imbalance, burning out, feeling down, I will quit, but quietly – the case of hospitality employees. Journal of Hospitality Marketing & Management, 34(1), 24–45. https://doi.org/10.1080/19368623.2024.2389074
Pundissing, R., Tangdialla, R., & Matasik, A. L. (2025). The Impact of Digital Competence and Innovative Organizational Culture on Innovative Performance in Indonesian Public Sector. JIMKES: Jurnal Ilmiah Manajemen Kesatuan, 13(6), 5243–5254. https://doi.org/10.37641/jimkes.v13i6.4281
Putra, I. A. S., & Palupi, M. (2025). Quiet Quitting Due To Work Stress, Mediated By Job Satisfaction And Affective Commitment. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 8(1), 1301–1321.
Rouse, K. S., Snyder, K., & Hedlund, C. (2026). Reframing “staying power” as an organizational construct: implications for teacher retention and sustainable quality in education. Frontiers in Education, 11, 1–15. https://doi.org/10.3389/feduc.2026.1726142
Satriawan, B., Hidayat, M., & Utami, I. (2025). Gen Z at Work: The Roles of Quiet Quitting, Career Support, and Engagement in Shaping Performance. Almana: Jurnal Manajemen Dan Bisnis, 9(2), 337–344. https://doi.org/10.36555/almana.v9i2.2883
Silva, M., & Rodrigues, R. I. (2025). Training and Job Satisfaction in Portugal’s Public Sector: A Sequential Mediation Model Based on Competency Acquisition, Performance Appraisal, and Career Progression. Administrative Sciences, 15(189), 1–17.
Simone, S. De, & Franco, M. (2023). Employees’ Well-Being in Organizational Studies. American International Journal of Contemporary Research, 13(1), 16–20. https://doi.org/10.30845/aijcr.v13n1p3
Singh, S., Bhatt, A. S., Valliammal, M., Bhalla, R., & Sinha, A. B. (2025). The Influence of Perceived Organizational Support and Role Conflict on Employee Quiet Quitting: The Mediating Role of Job Satisfaction. International Review of Management and Marketing, 15(6), 52–58.
Sitorus, M. G., & Rachmawati, R. (2024). Analysis of the Quiet Quitting Phenomenon with Work Engagement and Job Satisfaction as mediators, Study of Employees in Indonesia Banking Industry. Eduvest - Journal of Universal Studies, 4(11), 10671–10693.
Sucipto, S., Burhanuddin, B., Malik, I., & Fatmawati, F. (2024). Analysis of Human Resource Competency Development for State Civil Servants at Gowa “Gau Mabaji” Center, South Sulawesi. International Journal of Science and Society, 6(1), 960–972.
Sulistiyani, E., Hidayat, Y. A., Setiawan, A., & Suwardi. (2022). Perceived organizational support, employee work engagement and work life balance: Social exchange theory perspective. Jurnal Riset Ekonomi Dan Bisnis, 15(2), 133–143.
Utami, M., Jusriadi, E., & Maklassa, D. (2026). Human Resources Performance in Public Services Through Strengthening the Work Environment, Self-Leadership, and Self-Effica. Golden Ratio Of Human Resources Management, 6(1), 31–43.
Veren, K., Zamralita, & Putra, I. R. P. (2026). The relationship between work stress and quiet quitting among generation Z employees. Priviet Social Sciences Journal, 6(1), 61–72.
Wang, X., & Jurek, P. (2026). Unethical pro-organizational behavior and actors’ work attitudes, behaviors, and performance: a meta-analysis. Frontiers in Psychology, 16, 1–21. https://doi.org/10.3389/fpsyg.2025.1697571
Wijaya, D. D. H., Hasanati, N., & Hidayatullah, R. M. (2026). Menyelidiki Faktor Penyebab dari Quiet Quitting Melalui Tinjauan Sistematis. Wissen: Jurnal Ilmu Sosial Dan Humaniora, 4(1), 172–188.
Xu, Q., Yu, Z., Fan, S., Wu, Y., Wang, Y., Zou, D., Hu, J., & Zhang, X. (2025). The effect of temporal leadership on quiet quitting among primary healthcare workers: the chain-mediating role of time management competency and work-family enrichment and moderating role of organizational communication. Frontiers in Psychology, 16, 1–13. https://doi.org/10.3389/fpsyg.2025.1616354
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Asyip Abdul Mu’iz Annasihi, Muhammad Irfan Syaebani

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

















